Enrolling a device in your organization will tremendously increase the security and privacy of the device owner when receiving support in the Basic plan. For the Standard plan, you will have to enroll the device if you want to deploy the device as an unattended device.
Please note that AirDroid Remote Support does not have any function to manage the device or enforce any rules for end-user usage constraints. If you need mobile device management, please check AirDroid Business.
There are two methods to enroll a device in your organization:
Insert or scan the deployment code with the client's device.
Scan the deployment code on the client's device with the supporter device.
Insert or scan the deployment code with the client's device
1. Open the AirDroid Remote Support application on the client's device
2. Click "Organization & Unattended Mode"
3. Choose "Business User"
4. Manually enter the deployment code or click the scan icon on the right, you can find the deployment code on the admin console, AirDroid Business application, and AirDroid business desktop client.
5. Click "OK" after the countdown
6. Click "DONE"
If you want to enable the "Unattended Mode" for the Standard Plan, please refer to this article.
Scan the deployment code on the client's device with the supporter device
1. Open the AirDroid Business application and log in to your account
2. Click the add device icon on the top right
3. Click the scan icon on the top right
4. Scan the QR code shown on the AirDroid Remote Support application of the client's device
5. Choose the device group on the controller
6. Click the "OK" on the client's device after the countdown to complete the process
If you want to enable the "Unattended Mode" for the Standard Plan, please refer to this article.
