Once the device is enrolled as an Unattended Device, you will be able to enable the Black Screen Mode to maintain your unattended devices without leaking any sensitive company information.
Please note that the Black Screen Mode function is only available for the Standard plan or above, and you can only enable the function when the device is enrolled as an unattended device.
To enable the Black Screen Mode, please follow the steps below:
1. Open and log in to the desktop client > Find the unattended device you want to remote control
2. Click "Connect" to establish a remote control session > Find the Black Screen Mode button on the top left > Click the icon to enable
If your local language is not supported by AirDroid Remote Support for Business, you can change the Black Screen Mode's prompts with the steps below:
1. Log in to the Admin Console > Click the setting icon on the top right > Choose Preferences > Check the second option under the Remote support
2. Click the pencil icon right under the option, and you can customize the prompt for the unsupported language.