If you have purchased AirDroid Premium service, and have confirmed that the money has been taken from your PayPal account or credit card but you are not a Premium user yet, please send the following information, and click here to submit a request.
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After we receive the information required, we will check the situation as soon as possible and reply with you.
You can create only one subscription of AirDroid premium under the same google account. If you creat another subscription for different AirDroid account, the other subscriptions will not take effect.