If you have purchased AirDroid Premium service, and have confirmed that the money has been taken from your PayPal account or credit card but you are not a Premium user yet, please send the following information, and click here to submit a request.
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AirDroid account email
Deduction screenshots of the successfully purchased
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After we receive the information required, we will check the situation as soon as possible and reply with you.
Note:
You can create only one subscription of AirDroid premium under the same google account. If you creat another subscription for different AirDroid account, the other subscriptions will not take effect.