To improve the connection of your remote devices, there are some tips for you:
Note: The steps may vary due to variety of device brands or Android OS version.
1. Make Sure the Device’s Network is Normal
Open Biz Daemon App, find [Server Connection Status] to check the Server Connection Status.
2. Turn off the Power Saving Mode and Keep Enough Battery
For Android 6.0+, switch on [Ignore Battery Optimization] on Biz Daemon to keep the process stay.
Android 6.0 below, Go to Settings > Battery > Power Saving Mode > Turn off
E.g: For the MIUI system: Go to Settings > Power & Performance > Power Save Optimization > Power Save Mode > Apply Smart Power Save > Select Biz Daemon > Select Unlimited
Or: Go to Settings > Power & Performance > Manage apps’ battery usage > Choose apps > Biz Daemon > No restrictions.
3. Keep WLAN Always on during sleep
Go to Settings > WLAN > Advanced Settings > Keep WLAN on during sleep > Select Always.
4. Whitelist Biz Daemon on or App Manager Tools.
Biz Daemon process may be killed by some systems after a long period of inactivity, or after running a memory cleanup feature. Adding Biz Daemon into the whitelist can keep it always running on the background.
E.g: For Huawei device: Open Phone Manager > click Launch > select Biz Daemon > enable all options under.
5. Allow Biz Daemon to Auto-Start / Auto-Run / Auto-Launch on your device
For Samsung device: Go to Settings > Smart Manager > RAM > Auto run apps > Select Biz Daemon to auto run.
Or: Go to Settings > Device Maintenance > Battery > Unmonitored apps > Add Apps > Select Biz Daemon to keep it running on background.
For Huawei device: Open Phone Manager > Click Phone saving > Detailed power info > Click Biz Daemon > turn on App auto-launch and Keep running after screen off.
For Xiaomi device: Open Settings > Permission > Autostart > check Biz Daemon to autostart.
6. 2 Ways to Keep the Device’s screen Always On and Never Locked
Option 1: Open Settings > Screen > select On to keep the screen always on
Option 2: Open Settings > Find Lock Screen and Password > Set Auto-Lock Screen to "Never"
7. Keep Enough Memory to Running Biz Daemon
Kill some inactive application processes from the background to keep enough memory to running Biz Daemon.
8. Lock Biz Daemon on the Task Manager/Recent Apps tray
Lock Biz Daemon on the Task Manager/Recent Apps tray can prevent that the process of Biz Daemon be killed by the system.
9. Other Settings for Remote Control on Some Systems and Devices
For Xiaomi devices: Enable USB debugging and USB Debugging (Security Settings) in the developer options.
For Vivo devices: Enable USB debugging and USB Simulated Input in the developer options.
If you are using Xiaomi or Vivo devices, and these options MUST BE ENABLED in order to remote control your devices.
For Android 8.0+: Enable 'Allow ADB debugging in charge only mode' in the developer options.
If you manage unattended devices via AirDroid Business, it is necessary to complete all the above settings.