For AirDroid Personal premium purchase, we currently accept Paypal, Stripe (Credit/Debit Card include Visa, MasterCard, American Express), and Google Play.
Payments can fail for several reasons. But don’t worry, we didn't deduct any money from your account.
Sometimes you can guess why it was declined based on the response code, but only your credit card issuer or financial institution can confirm the specific reason, so your best bet is to get in touch with them.
Reasons for your payment failing can be:
- Incorrect card details or the card has expired.
- There are insufficient funds on your card or in your PayPal/Google account.
- Some banks will reject international charges as an anti-fraud measure.
If you received an Email from PayPal said that 'You set up an automatic payment, but we couldn't process your first installment.' it also means your payment failed. Please kindly contact PayPal or your bank for more information.