Have you encountered any issue while using AirDroid Business? Issues that cannot be solved by adjusting settings on your own, let us step in and help. Please submit the log from the corresponding device ends for us to analyze the problem.
Here are some steps to submit your log to us:
1. For the PC Controller, Desktop Client:
1. Go to desktop client > click on Home > click on "Send us your questions or suggestions"
2. Briefly describe your case, please also select "Bug Report" for the type and click on “Attach logs.”
* If you are trying to report a bug, do not forget to select "Report BUG" in the type so that you can attach the log to us.
2. For the Controlled Device, AirDroid Business Daemon:
1. Open AirDroid Business Daemon > click on the 3-dots icon > Feedback
2. Under Feedback, please enter your information and briefly describe your case > checked Attach Error logs > Submit
3. For the mobile controller, AirDroid Business:
1. Open AirDroid Business > click on the 3-dots icon > Feedback
2. Under Feedback, please enter your information and briefly describe your case > checked Attach Error logs > Submit
* If you are trying to report a bug, do not forget to select "Report BUG" in the type so that you can attach the log to us.
