Factory Reset, also referred to as Master Reset, Hard Reset, or Formatting, is a restoration of your Android device to its original system state. In performing a Factory Reset, all data on the device, including files, pictures, account settings, apps, are deleted.
Why do I need this function? The world has gone mobile. More personal and business data are being stored and viewed on mobile devices than ever before. Chances have increased when a device requires a quick and efficient solution to have the data it contains deleted.
In comes AirDroid Business new function: Factory Reset
Through accessing the Admin Console from your computer, you can factory reset your device that has been lost or stolen. Remember, AirDroid Business can do more! By utilizing the File Transfer function, you can transfer important information from your lost or stolen device before performing a reset on your device!
Please note that this function is for the AirDroid Business Ultimate Plan Only.
If you wish to purchase or upgrade your plan, please contact sales@airdroid.com
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Factory Reset instructions:
After logging in your Admin Console, please go to:
Devices -> Device List -> Find the Group with the device you wish to perform Factory Reset and click on it (In this case, our device is in the Default group) -> Under Device Name, click on the device you want to perform Factory Reset.
Users with Team Member rights cannot operate beyond this step.
Only Admin and Owner can use Factory Reset. 
You will see the Device Info and the new function Factory Reset.
Click on Factory Reset, and a pop-up window will ask you to confirm. Please read the instructions carefully and know that this process cannot be undone. If you have any important information you wish to extract from the device, you can head over to the AirDroid Business Desktop Client, and use the File Transfer function to do so before continuing.
Please Note:
1. Devices that have been turned off or do not have an internet connection will not be able to receive the Factory Reset command. An error message will show. Please try again.
2. When using this function to reset a device, the Google FRP (Force Reset Protection) may come into play after restarting. For the device to be accessible, the logged-in Google account information before the Factory Reset is required. Remember to keep the Google account information of the device on hand.
To avoid triggering the Google FRP:
1. Please remove any Google accounts on the device before Factory Reset.
2. Remove any screen lock on the device before Factory Reset.
When ready, please enter the login password you used to log into Admin Console to confirm.
Your device will now reset, all data deleted.
