Back in the old days, IT technicians are required to travel great distances to where the client's devices are and then start solving the technical difficulties. The overhead costs of travel and other expenses build as the business grows. With the breakthrough of Remote Control, all of that changed. Remote control is now often linked with technical support since it is the most convenient way for IT administrators to access client devices simply by connection with Wi-Fi or cellular network.
What can Remote Control do?
The world has gone mobile, and remote control is now more powerful than ever. Remote Control is used to control distant devices without physically being in the vicinity of these devices. Through the connection of Wi-Fi or cellular network, users can access a cloud-based dashboard for centralized management. It also provides real-time access to these remote devices from the desktop or mobile client.
Remote Control allows users to control remote devices using a variety of functions such as screen capture, camera controls, file transfer, and accessing different apps. These functions often need access to sensitive data on the device. Therefore, it is required that users allow special permissions in order to start using Remote Control. It is also essential to understand the two kinds of Android devices: Non-Rooted Device and Rooted Device.
Non-Rooted Device (Unrooted Device):
Most of the Android devices are manufactured in a Non-Rooted state, like Samsung and Google, which means in order to use the Remote Control function, the device needs to gain special permissions by completing the Non-rooted procedure (ONLY available on the desktop client).
For more details of the Non-rooted procedure: How to Use Remote Control for Non-Rooted Devices?
What if your devices are far away from you or unable to use a USB cable, there is a new way to use Remote Control on your non-rooted device without connecting your computer!
Easy Remote Control allows you to use Remote Control immediately after granting the required authorizations on the setup process.
If your devices are on Android 7 or above, then it is an alternative for your devices.
*Certain limitations may apply.
For more details of Easy Remote Control: No Fuss Setup for Non-Rooted Devices
When it comes to rooted devices, some devices are already rooted when they are manufactured and others require modifications to the system. Users can gain privileged control over the system, also referred to as obtaining access to the root of the Android system. These devices may be unbranded or customize for industrial or commercial use. Since these devices are rooted, users only need to grant the permission of remote control by using the Root management app, like Super SU or Magisk.
For more details of the Rooted device: How to Use Remote Control for Rooted Devices?
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