Troubleshooting - Failed to connect your Supporter when using AirDroid Remote Support for Business? AirDroid Business August 03, 2020 06:43 Updated 1. Check if your network is available. 2. Make sure AirDroid Remote Support running in the foreground. 3. Restart AirDroid Remote Support. 4. Tap “” if you can’t find a 9-digit code shown on your screen. Related articles Android - Which devices support AR Camera or AR Tutorial on AirDroid Remote Support for Business? What should I do if AirDroid Personal Desktop Client keeps saying "Connecting device" while running Non-Root？ System Requirement - Is my equipment compatible with Remote Support for AirDroid Business? How to Get The 9-Digit connection Code on AirDroid Remote Support? Overview - What is AirDroid Remote Support for Business?