When using Remote Control, the controller can enable Black Screen Mode to avoid interference from the remote device. You can enable Black Screen Mode on Windows, Mac OS and Android as a controller.
In Black Screen Mode, the remote device will be screened and shown as it is under maintenance. It prevents the end-users or passersby from seeing what is happening on the device. With this feature, businesses can protect their corporate privacy at all times.
Please note that this feature is only available for Standard and Enterprise users.
The Black Screen Mode is available on AirDroid Business Admin Console, Desktop Client, and AirDroid Business on the device controller. If your end-users barely understand all of the Languages we support, you can customize the prompts shown on the end-users devices for them to understand.
AirDroid Business Admin Console
1. Go to Admin Console>Devices>Remote Control your mobile device
2. Click ⋮ >turn on Black Screen Mode
3. To exit Black Screen mode, you can click the Black Screen Mode button again to disable it.
AirDroid Business Desktop Client
1. Go to AirDroid Business Desktop Client>My Devices>Remote Control your mobile device
2. Click ··· >turn on Black Screen Mode
3. To exit Black Screen mode, you can click the Black Screen Mode button again to exit.
AirDroid Business on the device controller
1. The controller goes to AirDroid Business on the device > Remote Control your mobile device
2. Click ··· >turn on Black Screen Mode
3. To exit Black Screen mode, you can click the Black Screen Mode button again, or click the leave icon at the bottom-left to exit.
Black Screen Mode prompts Customization
1. Login the Admin Console > Click the setting icon on the top right > Preferences
2. Check the checkbox and you can click on the pencil icon to customize the message.
Note: the customization will only affect the devices with a system language that AirDroid Business does not support. I.e., if the device is currently using the languages supported by AirDroid Business, this customization will not take effect when you enable Black Screen Mode on the device.