FAQs for SMS

The SMS feature allows you to send and receive text messages on your computer. You won't miss any messages even if your phone is not by your side

Q: Do AirDroid support sending MMS and group features?

A: Currently, only SMS are supported.

Q: Is there an extra charge to send and receive messages using AirDroid?

A: AirDroid's SMS feature is free, and the cost of sending SMS is charged by the mobile operator according to your subscription package.

Q:How to attach a file to SMS?

A: When sending an SMS on the web.airdroid.com , you can add an attachment. The recipient will receive a URL link. Click on it to download it. The link is valid for 7 days.

Q: Can I delete the message on my computer?

A: Due to limitations of the Android system, if you Android version is above 4.4, you cannot delete SMS via AirDroid.

Q: SMS messages sent through desktop AirDroid is not showing up in thread on phone?

A: If you have a system and a third-party SMS application installed on your device, set the third-party SMS application as the default SMS, and then switch back the system SMS application as default. Then send a message from the desktop to see if it can be displayed on the phone.

Q:SMS message sent through device does not show up on the computer?

A: Sometimes, because the connection between the device and the computer is interrupted, the message is not synchronized to the computer. You can click the refresh button or log in again.

Q: No notification on the computer when you receiving SMS messages on the phone?

A: You should enable Desktop Notif feature on your Android AirDroid first, then the computer will  have pop-up notification when the mobile phone receives a message. If you want to receive a notification after minimizing the webpage, you can enable desktop notification in the settings. In this way, when you receive a message, the web terminal will also have pop-up prompts.

Q：Why Huawei phone failed to sync the messages?

A: If your phone brand is Huawei, you can try the following steps when failed to sync messages:

    Step1: If your AirDroid is 4.1.7.0 or lower, please upgrade to the latest version and reboot your phone.

    Step2: If you've updated to the latest version, please reboot your phone and try again.