Note: Android 4.4x still can't manage files in external SD card with AirDroid Personal Web
How to Configure the Settings in the AirDroid Personal App?
1. Go to Files in AirDroid Personal app > SD card, you'll get a pop-up guiding you how to configure:
2. Make sure the path of the external SD card is the Root Directory of the External SD card. If not, tap the menu icon at the upper left corner, select the correct one, and tap "SELECT SD card" at the bottom (the name in the quotation mark depends on the path of external SD)
If there's no SD in the list, you may need to tap the menu icon at the upper right corner and choose "Show SD card".
P.S. Some phones (like many Xiaomi models) may not support this method. We'll update this post once we find a solution for those phones.
What Should I Do if I Cancelled the Configuration Before It's Done?
Go to Files in AirDroid Personal app > SD card, select one file, and try to edit it (Delete/Copy/Cut/Share, etc.). The configuration will pop up again.
Note:
Please make sure the path of the external SD card is the Root Directory of the External SD card! Don't select Internal Storage.
If you have selected the correct one, but still can't access the external SD card, please contact us and upload the main.log of your phone.
(Path: /sdcard/android/data/com.sand.airdroid/files/main.log)