If you are using the accessibility permission (AirDroid Control Add-on) to control your device, keeping AirDroid Control Add-on running in the background of your phone is the main way to ensure the normal use of AirDroid's control function.
The settings and paths may vary on different phones. The following steps are based on Samsung Android 12 (One UI 4.0). If you have the corresponding options on your phone, please make sure to enable them. If not, there is no need to enable them.
How to keep AirDroid Control Add-on(Accessibility) running in the background on your Samsung phone:
Go to Settings > Apps > AirDroid Control Add-on
- Remove permissions if app is unused: disabled
- Mobile data: Allow background data usage and Allow data usage while Data saver is on options disabled
- Battery: choose Unrestricted
To maintain the connection of the device, please ensure that the AirDroid service process is running on the controlled phone：