Without enabling Supervision Mode, the Basic Mode only supports Real-time Location, Geofence, Route History, Driving Detection, Social Content Detection, Inappropriate Image Detection and SOS features.
There are two ways to enable Supervision mode on iOS, from an Android device or a computer.
Please choose according to your device:
Compute (Windows or MacOS)
Before enabling Supervision Mode, your child's iOS device should be bound to your account.
- Download and install the AirDroid Parental Connector.
- Click the "Enable Supervision Mode" button in the AirDroid Parental Connector.
- Enter the Pairing Code and confirm it is bound to the correct account. (Ensure the pairing code is accurate to avoid binding the device to a stranger's account. If so, please disable Supervision mode and unbind the device. After that, please go ahead and execute the process of binding and enabling supervision mode again.)
- Connect the iOS device to the computer via a USB cable. (Do not disconnect or reconnect the USB cable during the entire process of connecting your computer and iOS device, as this may cause the configuration profile installation to fail. If this has already happened, you will need to restart the Supervision Mode setup from the beginning.)
- Click Start on the computer.
Can't Find Pairing Code (Tap to see how to find Pairing Code)
Android Device
Before enabling Supervision Mode, your child's iOS device should be bound to your account.
- Install and open AirDroid Parental Connector on your Android device. (From Play Store or AirDroid Official Website)
-
Connect the iOS device and the Android device via the
original
Apple C2C (C to Lightning) cable.
(Do not disconnect or reconnect the cable during the entire process of connecting your Android device and iOS device, as this may cause the configuration profile installation to fail. If this has already happened, you will need to restart the Supervision Mode setup from the beginning.)
- Tap Trust in the iOS device prompt.
- Tap OK in Android device "Allow AirDroid Parental Connector to access XXX?" prompt.
- Tap "Enable iOS Device Supervision Mode" in AirDroid Parental Connector.
- Enter the binding code displayed on the iOS device into the AirDroid Parental Connector.
- After ensuring the device is linked to the correct account, tap "Start." (Make sure the pairing code is accurate to avoid binding the device to a stranger's account. If so, please disable Supervision mode and unbind the device. After that, please go ahead and execute the process of binding and enabling supervision mode again.)
Can't Find Pairing Code (Tap to see how to find Pairing Code)
Can't Find Pairing Code end here
Notes for Samsung Devices (Tap to check details)
Some Samsung devices may display a "Select an app for the USB device" prompt (left image below). This pop-up may cover the "Allow AirDroid Parental Connector to access XXX" prompt (right image below), preventing supervision mode from being enabled. When the left image appears, please tap the blank area on the page to display the correct one (right image below). If you have already made a selection in the left image, a "Connect" button will appear. Tap "Connect" to display the correct one (right image below). Then, tap "OK."
Enabling Supervision Mode will require restarting the iOS device and managing it, which may take some time. Older devices or system versions may take longer. (If the iOS device connects to a poor network, it may get stuck on the "Configuring iPhone" screen after restart. To resolve this issue, ensure a stable network connection, then restart the device and try again.)
- Follow the instructions after the device boots, then the enable process finishes!
Note:
Because of the iOS device management strategy, after enabling Supervision Mode, the following situations may occur, which are all normal:
- The order of apps on the home screen may be disrupted.
- Call records on the phone will be cleared and can't be recovered.
- The Assistive touch dots set on the desktop might disappear.
- Some previously removed apps may reappear.
- Some previously removed apps may reappear.
Disabling Supervision Mode
To disable Supervision Mode, please click the "Disable Supervision Mode" button in the AirDroid Parental Connector.