Generally, keeping the AirDroid Personal process running on devices' background is the key to solving the connection problem, such as failing to connect devices, devices being offline, or disconnect constantly.
How to keep AirDroid Personal running in the background on Xiaomi devices?
Settings of AirDroid Personal App
Open AirDroid > Me > Settings
- Turn off "Power saving mode"
Settings of Xiaomi Device
Depending on your device model and operating system version, the names and availability of these settings may vary. Not all devices will have every setting listed below—simply enable any relevant options you can find on your device.
Battery & Performance
Settings Settings > Battery(& Performance) > Battery/Battery saver/Settings
Turn off "Power saving mode"
Choose "Performance" mode.
Battery saver: disabled
Ultra battery saver: disabled
Automated tasks: disable all tasks
Schedule power on/off: disable all options
Tap the Gear icon in the upper right corner (Advanced settings):
- Turn off mobile data when device is locked: Never
- Clear cache when device is locked: Never
- Battery drain notifications: disabled
Battery saver suggestion and warnings: disabled
Scenarios: no scenarios enabled(including Sleep mode)
Temperature control settings: Select Performance mode
Power-intensive prompt: disabled
AirDroid App Settings
Settings > Apps > Manage apps > AirDroid
Autostart: enabled
Notifications: Keep enabled
Permissions: Enable all the permissions, especially, Show on Lock screen, Start in background, Display pop-up window (Note: "Display pop-up window" permission affects features like Screen Mirroring and Remote Control, please make sure it is enabled.)
Show on Lock screen: enabled
Battery saver: find AirDroid , choose "No restrictions".
Allow restricted settings: enabled
WLAN & Network Settings
Settings > WLAN > Advanced Settings, enable "WLAN assistant" if available for stable network connections.
Restrict data usage: enable both "WLAN" and "Mobile data" options.
Data usage: enable "Mobile data", "WLAN", and "Background data" Aearch for "Unrestricted data" in system settings, ensure AirDroid is not restricted and can use data freely.
Lock AirDroid Personal on Task Manager
Go to Task Manager, lock AirDroid Personal on Task Manager.
Accessibility Settings
Search for "Accessibility menu" in system settings, make sure the Accessibility menu shortcut is Off. Ensure AirDroid has the necessary accessibility permissions.
NOTE:
- If you have enabled the "Turn on MIUI optimization" option, please disable it. (Settings > Additional settings > Developer options > Turn on MIUI optimization)
- Background tasks will consume a device's limited resources, like RAM and battery. So the Android OS system will handle the task killer when memory is low and very deliberately doesn't allow you or app developers to control the background task killer. That's why we can't keep AirDroid Personal service permanently alive in the background.
- Besides, the special case below will cause a connection problem too:
- Device power-off
- AirDroid Personal has been uninstalled
- There is no network on the device
If you have already re-open AirDroid Personal but still failed to connect your devices, please follow the steps below to report the problem to us:
- Use the connection diagnosis tool in AirDroid Personal on your phone, and then report results to us (remote connection failure diagnosis tool)
- Submit logs to us for a further check